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Frequently asked questions

  • Do I need a Mental Health Care Plan to see a Psychologist/Social Worker?

    • No, you do not need a Mental Health Care Plan to see a therapist, but most people get one. A Mental Health Plan from your GP allows you to claim a rebate from Medicare which may help with the associated costs. ​

  • How many sessions can I claim from Medicare?

    • You are generally entitled to 10 sessions per calendar year. You will receive an initial 6 sessions, then after a review, you can ask your GP for a further 4 sessions.​

  • Can I use my Private Health Fund?

    • Yes, please check with your provider that you have the correct cover. Generally, Private Health Funds do not pay as much as Medicare.​ Some funds will not pay for Social Worker's. Please check with your fund.

  • How much does it cost to see a Psychologist or Social Worker?

    • ​Fee's range from $180 to $270, depending on who you see. Each therapist has their own fee. Fee's will be discussed with you when you make your booking.​

  • How much is the Medicare Rebate?

    • You will receive a rebate of $96.65 for a Psychologist, $85.20 for a Social Worker and $141.85 for a Clinical Psychologist. Rebates will be given to you at the time of your appointment. Please bring along a debit card and your Medicare card.​

  • What if I need to cancel my appointment?

    • Each therapist will a have different cancellation policy, so please give notice that you can't attend as soon as possible, but generally  please allow 24-48 hours notice.​ Fee's may apply for late notice.

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